Privacy Policy

This privacy policy describes how we collect, use, and protect personal data you may provide on this website and any of its products or services.

What personal data we collect

We collect anonymized analytical data to monitor and analyze web traffic and keep track of user behavior on this website. 

If you sign up for a newsletter or purchase products or services on this website, we collect personal data such as your name, email address, telephone number, payment details and other transactional and technical data.

When you book an event, we also collect contact information of an emergency contact, your insurance status, and, if needed, information on relevant medical conditions, which are stored for the duration of the event only, after which this personal data is immediately erased. 

Embedded content from other websites

Articles on this website may include embedded content. Embedded content from other websites behaves the same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We use Cloudflare to distribute the content of this website using servers located across different countries and to optimise their performance. Cloudflare filters all the traffic through this website while also allowing anonymous analytical data from this website to be collected. For more information, review Cloudflare’s privacy policy.

We use Stripe to process payments made on this website. Whenever you make a purchase on this website, Stripe processes the payment details you provide. For more information, review Stripe’s privacy policy.

How long we retain your data

Sensitive personal data such as insurance status and relevant medical conditions are stored for the duration of an event, after which it is immediately erased. All anonymised analytics data is stored for a maximum of 30 days. Purchase records and other transactional information are kept for 10 years.

What rights you have over your data

If you signed up for a newsletter or purchased products or services on this website, you can request to receive an exported file of the personal data we hold about you, including any information you have provided to us. You can also request that we erase any personal data we hold about you. This right does not include any data we must keep for administrative, legal, or security purposes.

How we protect your data

We take appropriate security measures and use encryption to prevent unauthorised access, disclosure, modification, or unauthorised destruction of your personal data.

How you can contact us

If you have a privacy-related concern or request, you can contact us at home@wearerooted.org

This privacy policy was last updated on October 2023.